Shipping Policy
At Velamor, we aim to process and deliver your order as quickly and smoothly as possible.
Delivery Across Pakistan
We currently deliver across Pakistan only through multiple trusted courier partners.
Orders are generally delivered within 3–5 working days after dispatch. Delivery times may vary depending on your location and courier operations.
Order Processing
Orders are normally processed within 1 working day after order confirmation and receipt of the required advance payment.
Free Delivery
As part of our current promotional offer, Velamor provides free delivery across Pakistan.
This is a promotional offer and may be changed or discontinued in the future.
Cash on Delivery & Advance Payment
Cash on Delivery (COD) is available with a minimum advance payment of Rs. 500.
After placing your order, you will receive a confirmation call from our team. You will be required to pay Rs. 500 in advance to confirm your order.
Once the advance payment is received and confirmed, your order will be processed and dispatched. The remaining order amount can be paid through Cash on Delivery.
Please note: The Rs. 500 advance payment is part of your total order amount and is not an additional delivery charge.
Order Tracking
Once your order has been dispatched, your tracking information will be sent via email.
You can use the provided tracking details to follow the delivery status of your parcel with the assigned courier partner.
Important Notes
- Delivery is currently available within Pakistan only.
- Estimated delivery time is 3–5 working days after dispatch.
- Orders are normally processed within 1 working day after confirmation and advance payment.
- A minimum Rs. 500 advance payment is required to confirm COD orders.
- The remaining balance is payable at the time of delivery.
- Tracking information is provided via email after dispatch.
- Delivery times are estimates and may vary due to courier operations, location, public holidays, weather conditions, or other circumstances outside Velamor's control.